Friday, February 4, 2011

Red Mountain's Gratuity Policy

@Redmountainspa

In lieu of a mandatory service charge or resort amenity fee often found at inclusive resorts, gratuities are at the discretion of our guests at Red Mountain, and are greatly appreciated by our team members who strive to provide you with memorable service.

A 15% gratuity is added for your convenience to one-on-one experiences, such as Spa Services, Personal Training or Private guided hikes.

At any time that you wish to leave gratuity for an individual, you may charge this to your room. At dinner, you will receive a check so if you wish to provide gratuity for your server you may charge this to your guest room, and pay for wine or other incidentals.

If you prefer, we will of course add a daily gratuity fee to your room rate, of which 100% is distributed directly to our team members.

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